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Hearing Testimonials

 

Here is a selection of hearing aid testimonials supplied to various members of the Discount Hearing Aids network of independent local hearing aid audiologists around the UK. One of these audiologists could be the person that ends up assessing you!

 

Just a quick email to say thanks for everything over the last few weeks in getting my new aids sorted and matched for me. I’d have to say initially that I was a little apprehensive about “buying online”, particularly with after-sale care but the truth is that your service and professionalism has been absolutely impeccable – nothing seems to have been too much trouble. As mentioned to you I had initially been to see a local independent Audiologist and, aside of your more “realistic” prices, your service has been head and shoulders above them. As a relatively young person (!) I was obviously concerned about aesthetics as well as finding an Audiologist with the technical competence to program modern digital hearing aids. I’d read on several forums that most aid matching problems and discomfort occur because the Audiologist is not sufficiently skilled or adept with computers to configure them correctly. The hearing aids are certainly tiny and virtually invisible. As for the setup, you get tops marks from me and I’d recommend you to anyone with similar concerns or who needs specialist attention. Having had my hearing restored quite simply ranks as one the best things to happen to me – So it’s a really big thank you to you!

Kind regards

M.B., Cambridge

 

Just to update you I have my hearing aids fitted now and what a difference they have made for me at work. I have only been wearing them a few days but already I can feel the benefits of having this type of hearing aid opposed to the NHS prescribed type I had.

I would like to thank you for your help and assistance you gave me and also thanks for recommending Paul whose advice was first class in suggesting the type of hearing aid that would be best for my type of hearing loss, he made the whole procedure very easy from start to finish. I can't recommend him highly enough.

J. H., Wakefield

 

Getting my hearing aids is the best thing that's ever happened to me! I no longer need to sit alone, I can now join in with the conversation. The difference my hearing aids have made to my life has changed it completely - I wish I had got them years ago!

Mrs F., Edinburgh

 

Wow! Thank you so much for all your help, support and endless patience in identifying and fitting hearing aids for me. Both my family life and my work are so much easier for me now, and the iCom has made using the telephone so much more comfortable.

Some might say it was 'third time lucky!' but I really don't think luck came into it! Your understanding of my personal situation – mother, musician and PA in a school - and the slightly unusual nature of my hearing loss, coupled with your patient insistence that the right solution WOULD be found encouraged me to persevere: not once did you ever make me feel I was being a nuisance with all my questions and niggles.

It may have taken a little while to get there, but I certainly enjoy that 'wow' moment every day when I put in my hearing aids. I will not hesitate to recommend you to anyone who needs help and advice in respect of their hearing.

Mrs. E. S., Skipton

 

Professional and courteous service from the hearing test to the provision of the hearing aid. It was a relief to know that I did have a hearing problem especially as I had been dismissed by the NHS as not bad enough to warrant a hearing aid. It has made a real difference to my life as I don't feel left out of conversations etc. I have no hesitation in recommending you. "A satisfied customer".

Mrs. M., Orpington

 

I should like to compliment you on your service in helping me to choose new hearing aids. Unlike the other hearing aid professionals I spoke to who I found quite patronising, you really listened to my requirements and helped me to find the right aids for my specific needs. Not only did you give me a great service but you prices were significantly lower than the best offers from the other suppliers I contacted. As I am profoundly deaf and have been a hearing aid user for over forty years I know a little bit about hearing aids and can confirm that the aids you have supplied me with are the best I have ever had. They have made a big difference to my life. My family and friends have noticed the difference. I was also very impressed with the back up you gave me when my new aids needed adjustment. I have no hesitation in recommending your company.

J.  H.  B Sc. MRPharmS., York

 

I was very upset when I needed the help of hearing aids. However, you made me feel very much it is a perfectly normal thing to do just like the need for wearing spectacles. I felt it was an ageist problem and dreaded wearing hearing aids. Thanks to you they are invisible and my life is so much better for joining in social conversation again. Thank you

Mrs P. E., Cardiff

 

Thank you very much for the very prompt, efficient and friendly attention to my mother's hearing aid. Your service was excellent!

Mrs S.D., Welwyn Garden City

 

 

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